Returns & Exchanges
At Siegmund, we want your home to be your sanctuary; if your purchase isn't the perfect fit, you can return your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original Siegmund boxes, ensuring all protective materials are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
